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OUR POLICIES


PAYMENT
All pay through ebay pay now button check out.
Credit or debit: Paypal only.
Money orders: Complete ebay check out and chose that option other wise I wont see it in my sold items. Please add a copy of your purchase when sending it. They must be sent only to my residential address, pick ups are NOT accepted.
Payment is due: within 3 days following the auction.
After 7 days your item will be re-listed, a dispute will be opened and negative feedback will be left.

FEES
State tax: will be applicable for the State of Florida.
Insurance: is required for all jewelry items. For all other items Insurance could be either required or optional depending on how delicate or fragile the item is.
Handling fees: Yes, they are included in shipping rate.

SHIPPING
Combined shipping: is for $2.50 and UP, depending on the weight and or type of shipping option you chose.
Note: If you plan to bid on more pay on your last bid otherwise ebay will not combine your purchases. Ex: press the bid/buy it now button but do NOT press the pay now button until you are sure you are done with your purchases.
Customs: I am not and will not be held responsible for customs extra charges in your country.
P.O boxes: I do not ship to P.O boxes for International items, these are registered and express mails that need to be received and signed by the person who purchased them.
Please see all our rates below.

DELIVERY
I ship usually the next day or day after payment is done. Our shipping is really fast.
International- Please reflect before you make a decision in your shipping options.
Regular mail: takes up to 20 working days (not counting weekends) to arrive and tracking is not included, its slow.
Global express: takes 2 to 5 working days (not counting weekends) to arrive and tracking is included, its fast.

REFUNDS/RETURNS
Claims: If you paid for insurance, which is usually required, it is absolutely important that you keep your packaging label (including tracking number) slip and everything that came inside exactly how you received it for any claim. Go to your closest postal office with this information and they will return you your money.
Your satisfaction is our guarantee; please contact us with any inquiries. We do not accept refunds or returns only exchanges, which are NOT done if you change your mind, they will be done only if we no longer have the item(s) in auction or if item is different than description.
Condition of returned items in cases of exchange only: as received. I will not be held responsible for damaged or broken items.


CONTACT ME
Trough ebay: Its the best way, please be patient with the response, I will respond as fast as I can depending on how busy I am. Please make sure you have read the entire auction and policies before emailing me.
Days I am off: weekends and holidays.
Last Updated: 17 Jun 2007 18:22:15 PDT home  |  about  |  terms  |  contact
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